Digital Products
a. Ebooks: Please note that all ebook sales are final. Once the ebook is purchased and delivered, we are unable to offer refunds or exchanges. We stand behind the value of the information and strategies provided in our ebooks and encourage you to carefully review the product description and any available previews before making your purchase decision.
Exceptional Circumstances
We understand that unexpected situations may arise, and we’re here to help if needed. In certain cases, refunds may be considered on a case-by-case basis, including the following scenarios:
- Duplicate Purchase: If you accidentally buy the same ebook more than once, please contact us within 7 days of the duplicate purchase. We will refund the extra charge.
- Technical Issues: If technical problems prevent you from accessing your ebook, reach out to us within 7 days of your purchase. We will work with you to resolve the issue or offer a refund if the issue cannot be fixed.
How to Request a Refund
If you believe you qualify for a refund due to the reasons mentioned above, follow these steps:
- Contact our support team at glambsecrets@gmail.com with the subject line “Refund Request.”
- Include your order number, purchase date, and a detailed description of the issue.
- Please allow up to 7 business days for us to review your request and respond with a resolution.
Contact Us
If you have any questions or concerns regarding our refund policy, feel free to reach out to us:
GlamSecrets
Email: glambsecrets@gmail.com
We appreciate your understanding and support!